How do I track my order?
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You can see every order you've placed, and track any parcel that's on its way, in your account here on the Help Centre.
Track your order — sign in with the email address you used when you ordered. There's no password: we'll email you a 6-digit code.
Once your order leaves us you'll also get a shipping confirmation email with your tracking number and a link.
Tracking can take up to 24 hours to start updating after a parcel leaves our warehouse, so don't worry if it looks quiet at first.
If you can't sign in, or your tracking hasn't moved in a few days, send us a message and we'll chase it for you.