Orders & payment
Changing an order, payment methods and discount codes.
- How do I cancel my order?If you would like to cancel your order, please use this link Cancel Order to get started. Simply login with your email address and our Support Center will run you through the proce…
- How do I apply promo/discount codes?To apply a promo or discount code: • Proceed to checkout and enter your code in the Discount Code field. • Click Apply to see your savings before finalising your order.
- I can't find my order?You can track your order through the link in your Order Confirmation email. If your order has been delivered, you will see a proof of delivery picture within this link.
- Can I change my delivery address after ordering?We can update your delivery address as long as your order hasn’t been dispatched. To make changes reach out to support@poundfun.com and we will help out! If your order has already…
- What payment methods do you accept?PoundFun accepts the following payment methods: • Shop Pay• All major debit & credit cards (Visa, Mastercard, Maestro, American Express)• PayPal• Apple Pay• Google Pay • Clearpay (…
- Can I use more than one discount code per order?No, only one discount code can be applied per order. If you have multiple codes, we recommend using the one that gives you the biggest saving.
- VAT Invoice RequestNeed a VAT invoice for your order? We’re happy to help. VAT invoice requests can take up to 21 days to process from the date of request.
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